Delete your account

Request permanent deletion of your Route Planner account and the data in it.

What happens

Your account, saved routes, address book and run history are deleted.
Delivery proof (photos, signatures, notes) is deleted.
Any paid subscription is cancelled. We may keep payment records where the law requires it.
It can't be undone. Your account is locked while we review the request, which takes up to 7 business days.

Can't sign in? Email infos@drivedrop.us.com from the address on your account and we will delete it for you.